Most people don’t like change. And these changes caused quite an uproar amongst users, even to the point that users were fighting with each other about whether or not the changes were good. I must admit, I joined the debate.

Tickers, Timelines and Top Stories

Personally, I really like all the changes, except one…top stories. There are some pros and cons to this one.

Basically, Facebook picks which status updates/posts should be your “top stories” based on the relationship, number of people who like it, etc. and puts those at the top in the news feed. Most would argue they would rather see ALL of their friend’s updates, as well as updates from the pages they’ve liked, chronologically. That’s certainly how I feel.

What does this do to marketers who have worked so hard to grow their audiences and cultivate communities on their Facebook pages? The jury is still out, but I see some issues.

Pros and Cons

The bad thing: This means the likelihood of their audience seeing their posts will go down. In fact, I can see in the analytics where site traffic from Facebook has already started to decrease.

The good thing: Marketers who count on their business pages for website traffic and customer interaction will now have to work much harder to generate relevant, interesting, sharable content. Better content means more people will “like” it and be more likely to share that content with their friends.

Where Should We Focus?

The biggest takeaway for me in regards to the explosion of Google+ and the significant changes/updates to Facebook is the fact that regardless of social media evolution, everything always comes back to your website. Social media will continue to change and develop, as it should. Your website should also  improve on a regular basis, but IT should be your top priority…not mastering social media marketing. Your website is Base Camp. It’s a platform that YOU can control. The visitors generated from Facebook, Google+, Twitter, LinkedIn, etc. should land on a website that doesn’t look like its straight out of 2004. Basically, it’s very important that your website doesn’t suck.

Make sure your website is at the top of its game. It needs to be visually appealing, have modern architecture, be search engine friendly (do the keyword research) and social media friendly, incorporating all the latest widgets and buttons that make for easy sharing. Your website should have a blog integrated within the site, not separate. It should also have analytics installed and you should be posting on the blog regularly, if not often.

Roll With The Changes

Don’t freak out when Facebook makes changes. This wasn’t the first and won’t be the last time they do. Also, don’t put all your eggs in one basket. Get active on Twitter, LinkedIn, Tumblr, YouTube, etc. and get familiar with Google+. But, most importantly…have a website that stands out amongst your competitors. Make “Base Camp” your top priority and then put the icing on the cake with an awesome social marketing campaign.

Feel free to contact me with any questions or to learn more.

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You’re excited about trying some Social Media Marketing. You’ve got your Facebook page and Twitter profile ready to go and you can’t wait for all those hot new leads to come pouring in.

Whoa….hold on there just one minute. If your website is screaming 2003 it’s time to go back to the basics and fix your foundation first.

Here are a few questions you should ask yourself before launching your Social Media Marketing campaign.

1 - Is my website visually appealing? - Do the colors, layout and images look like a nice, new Web 2.o site…or is it plain, rigid and templated? Are there scrolling marquees? Do you have multiple navigations? Are there little pieces of clip art that flash and float around? …There’s your sign.

2 - Is my website set up to “convert”? – Is there a prominent phone number in the top right corner? Do you have a simple contact form on every page of the site? How easy have you made it for users to contact you? Remember, they may land on any page of your site based on their search results. Can they easily get in touch with you from every page?

3 – How well does my site come up in the search engines? – If you’re “Joe’s Crab Shack in Myrtle Beach”…does your site appear in the organic results when someone searches for “seafood in Myrtle Beach”? What other keywords or search terms do you think users would type in when searching for a business like yours? Check all those out also.

4 – Do I have enough content on my site? – Is there robust, relevant content on every page of your website? I’m not talking about a 700 word mini-novel. You need a couple of specific, well-written paragraphs that incorporate those keywords and search terms the search engines will be looking for. (Contact Me to learn more about making sure your website is coded properly for the search engines.)

5 – Do I have analytics installed on my website? - Before starting any kind of internet marketing campaign you have to make sure you’re able to measure results. Google Analytics is free and easy to install on your site. This way you’ll know how many people are coming to the site, what they’re doing while they are there, how they left, where they came from and how they found you. Analytics are imperitive.

Granted, there are tons of other issues and questions we could cover here. However, if you get these basics down your site will be more effective. We can drive tons of traffic to the website, but if it’s not visually appealing, set up to convert and easy to use…we’re wasting our time.

Remember also, fixing your website is probably one of the most cost-effective marketing solutions to your multiple business challenges. Fix your foundation first. Then, build your dream house.

Feel free to contact me with any questions or to learn more.

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Social Marketing campaigns work best on sites that are designed and developed effectively with landing pages and conversion points in mind.

I see websites every day that scream 1998…and it’s 2010. It boggles the mind.

Here are 6 quick ways to know that your website needs help:

1 – Your design has too many bright colors, flashing boxes and/or scrolling marquees. Please, this went away at the turn of the century. Go with softer colors that are easier on the eye. Ever read a website with a black background for a length of time and then looked at something else?

2 – You have multiple navigations. You don’t need a nav down the left side, across the top and at the very bottom of each page. Stick with one simple, yet thought out navigational structure.

3 - Your site only loads right in Internet Explorer. It’s time to re-work the site if  there are pieces of  it all over the screen when yours opens in Chrome. Just do it.

4 - Your metadata doesn’t change from page to page. This is SEO-101, but still important. Your keywords should reflect the page you’re on. If you’re on the “services” page, the keywords in the metadata should contain those services.

5 – Your site takes too long to load. Page load time should be cut down to 3-4 seconds. Google does pay attention to this. So, if you can run to the grocery store while the site is loading, it’s time to make some changes.

6 – Your site is not social media friendly. The site should have links to ALL your social media profiles and pages. Also, be sure to integrate as many social media widgets as possible, especially the Facebook “like” button.

This is another topic that we could discuss for a long time. There are definitely more than 6 things to pay attention to when assessing your website’s short-comings.

To learn how we can help, CONTACT US!

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